Setup Guide

 

This setup guide will show you how to quickly:

  1. Add an email account
  2. Send from an email address of your choice
  3. Access your email on a desktop mail client
  4. View multi-level folders in Microsoft Outlook
  5. Import contacts from other accounts
  6. View web email in a new browser tab instead of a new window

 

Want to make the best use of your OYCO account? Read the Tips and Tricks page.

 

I. Add an email account

Go to Settings > Email Settings > Add Email Accounts. Click Add New Email to start consildating an account. Choose the type of email account you wish to add. Enter the email address that you want to add, with its respective username and password. Click Save to add the account and start consolidating. For detailed instructions, visit the "How do I add email accounts" FAQ.

NOTE: You will recieve an email from OYCO in your account. Click on the link embedded in the email to verify aggregation. It may take up to 24 hours to fully consolidate your email account.

 

II.Send from an email address of your choice

After logging in, click on Settings > Email Setitngs > "Send From" Aliases. Enter the email address you wish to send from, and then click OK. For detailed instructions, visit the "How do I send emails from from an account of my choice?" FAQ.

 

III. Access your email on a desktop mail client

Set up OYCO Email on any desktop email client using the following settings:

  • Account type: IMAP
  • Incoming mail server: mail.oyco.com
  • Outgoing mail server: mail.oyco.com
  • Username: yourusername@oyco.com e.g. johnsmith@oyco.com
  • Password: Your OYCO password
  • Check-mark "Outgoing mail server requires authentication"
  • Set "Sent Items" to be saved in the Sent folder
  • Outgoing server (SMTP) port: 587

For detailed instructions check the FAQs for Outlook 2007 and Outlook 2003.

 

IV. View multi-level folders in Microsoft Outlook and Mozilla Thunderbird

In Microsoft Outlook, click on your OYCO inbox in the left-hand navigation panel. Then go to Tools > IMAP Folders. Click the Query button. Choose the folders you want to see in the inbox (use Ctrl-click to pick more than one folder) and then click Subscribe. You will see the folders appear in your inbox immediately. For detailed instructions, visit the "How do I view my folders in Microsoft Outlook?" FAQ.

In Mozilla Thunderbird, go to File > Subscribe. You will see a list of folers; click Refresh to update the list. Expand each folder and check-mark the ones you want to subscribe to. Click Subcribe and then click OK. For detailed instructions, visit the "How do I view my folders in Mozilla Thunderbird?" FAQ.

 

V. Import contacts from other accounts

You will need to use the Export command on your email program to create a .csv file. Microsoft Outlook 2003/2007 users can find out how in the "How do I export my Microsoft Outlook contacts?" FAQ. After you've done this, open OYCO Email and go to Address Book. Click on Import File and choose the .csv file you saved. After you've uploaded, make sure that each field you wish to import is present only once on the right side. For detailed instructions, check the "How do I import my contacts into OYCO Email?" FAQ.

 

VI. View web email in a new tab instead of a new window

If you have Internet Explorer, open your browser and go to Tools > Internet Options. Under the General tab, click on Tab Settings. Select "Always open pop-ups in a new tab." Click OK to close Tabbed Browsing Settings and then OK again to close Internet Options. For detailed instructions, visit the "How do I view OYCO Email in a new tab instead of a new window on Internet Explorer?" FAQ.

If you use Mozilla Firefox, download the Tab Control Add-on from here. After you restart Firefox, go to Tools > Add-ons. Locate Tab Control and click Options. Under JavaScript popups, click the drop-down box and choose "No additional settings." Click OK. For detailed instructions, visit the "How do I view OYCO Email in a new tab instead of a new window on ?" FAQ.